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179+ 5-star reviews
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What is your Return and Warranty policy?Our Warranty policy can be found HERE, and our Returns policy can be found HERE.
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What does the seat sensor do?Our bidets are equipped with a safety sensor. You will be unable to start a wash without being seated. The sensors on the LushWash Smart bidets are not weight sensors, but moisture sensors that sense when they have made contact with skin.
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How do the self-cleaning nozzles work?The self-cleaning nozzle feature, Nozzle Clean + is located inside of the LushWash Bidet. When the Nozzle Clean button is pushed (when you are NOT using the Bidet to clean yourself) the water is redirected through these balls, picks up these Nozzle Clean+ washers, and becomes charged. When that charged water flows over the stainless-steel nozzles, the nozzles then become clean. LushWash's Nozzle Clean + feature is a very powerful natural antibacterial agent that keeps the nozzles clean and corrosion-free for a longer nozzle life and provides the highest level of hygiene available.
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What is Eco Mode?Eco Mode only affects the seat heating part of the bidet. If the seat temperature is set to Medium or High, the seat temperature will drop to LOW. If the seat temperature is on LOW or OFF, there will be no change.
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What is a Automatic Bidet?An automatic bidet is an advanced toilet seat that offers men, women, and children a fresh and hygienic cleansing. Most of our automatic bidets use a single retractable nozzle that sprays in multiple positions and widths including for posterior and feminine areas. While our automatic bidets are made for everyone, those who are elderly, or who have limited mobility or other limitations, can especially benefit from using the automatic bidet.
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How does an Automatic Bidet work?The Automatic Bidet replaces your existing toilet seat. Unlike traditional versions, it has a heated seat and delivers a warm-water wash with temperature, pressure, and nozzle position adjustability (features vary by model.) All functions are easily operated at the turn of a dial, at the push of a button with a wireless remote control, or on a sidearm panel adjacent to your right hand. Some models include a warm air dryer for a complete "hands-free" experience, a deodorizer, or two self-cleaning, retractable wands, one for the posterior wash and another for the feminine wash
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Is Automatic Bidet safe and reliable?Yes It's completely safe.
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What are the differences between the Automatic Bidet models?A model comparison chart detailing the differences between models can be found here.
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Is Automatic Bidet easy to install?Our Automatic Bidet products are designed to be easily installed by the user. A standard installation can take as little as 20 minutes. Our bidets will come with everything needed for a standard installation. Reference the Automatic Bidet model webpage for installation instructions and videos.
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How do I operate the Automatic Bidet?LushWash's electronic smart bidet features are easily controlled by a wireless remote control or sidearm panel. Consult your owner's manual to see which custom features your particular bidet seat includes and use the remote control or side-arm control function to select and operate the perfect wash experience for your needs.
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How do I operate the Heated Seat?The heated seat feature is controlled by the user via remote/arm control. It can be set to one of several temperature settings or simply turned off. Some Automatic bidet seats also feature an Eco Mode that sets the heated seat function to the low setting until the seat sensor is triggered by a user.
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What is the duration of the wash?Pressing the ‘REAR’ or ‘FRONT’ button on the remote control starts the 2-minute wash cycle. The ‘STOP’ button will stop the cycle at any point.
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How long does the warm water last?Depending on your Automatic Bidet model, the bidet will either have a warm water tank reservoir, hybrid heating system, or an instant ceramic heating system. Warm Water Tank Reservoir: Bidet seats that are equipped with a Standard warm water tank reservoir maintain warm water for the duration for 20-40 seconds of wash cycle depending on the temperature of the incoming water supply. After that, the water temperature will start to decrease and then go cold. Once you stop the cycle, the tank will refill and heat. It takes about 3-4 minutes to refill and reheat the tank to the desired temperature. Hybrid Heating System: Bidet seats that are equipped with a hybrid warm water tank reservoir maintain warm water for the duration for 60-90 seconds of wash cycle depending on the temperature of the incoming water supply. After that, the water temperature will start to decrease. Once you stop the cycle, the tank will refill and heat. It takes about 3-4 minutes to refill and reheat the tank to the desired temperature. Instant Ceramic Heating System: Bidet seats that are equipped with a built-in instant Ceramic heating systems heat water on-demand (in approximately 10 seconds) and provide "endless" warm water washes.
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What is the difference between the front and rear washes?The front wash offers a feminine cleanse while the rear wash offers a posterior wash for both men and women.
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Do the nozzle ever "get in the way"?No, the nozzle are only extended during the cleaning cycle. At all other times, it is housed inside the unit to avoid being contaminated. As a further safeguard, the nozzle cleans itself with a high-pressure spray of water before and after each use.
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Where is the Automatic Bidet manufactured and serviced?The Bidet is manufactured in Japan. All of LushWash's products are serviced in Mumbai, India.
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What is the length of the power cord?The power cord length for bidet models ranges from 3.5 feet to 4 feet depending on the sku. Our automatic bidets come with all 6 amp socket.
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What does the seat sensor do?LushWash's smart electric bidets are equipped with a safety sensor. This ensures a wash does not start unless you are seated. The sensors on the bidet seat are not weight sensors, but sense when they have made contact with skin.
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What are the interior hole dimensions of the bidet seat?The interior hole of each bidet ranges by model. Check the model product page for interior hole dimensions.
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What type of outlet is needed?A 6 amp outlet, rated for 120V/60Hz.
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What is the weight limit of the Swash?Seat limit of 120 kg Lid limit of 75 kg
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What colors are available for the Smart Bidet?We currently sell our bidet in white color only.
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What maintenance is required?Bidet seats are made of germ-resistant ABS plastic. They can be cleaned with a soft, wet cloth and a gentle cleaner. Although Bidet nozzle are self-cleaning, LushWash recommends the nozzles be cleaned with a soft brush monthly or as needed.